Frequently Asked Questions

A virtual assistant (VA) is a remote professional who provides administrative, technical, or creative assistance from a remote location. Unlike traditional employees, VAs work off-site and are employed by companies like REI World Solutions. Our VAs are specifically trained for real estate tasks like cold calling, lead management, and administrative support.

When you work with us, you get all the benefits of having a dedicated assistant without the headaches of recruiting, interviewing, training, managing, or paying for benefits, payroll taxes, and office equipment. We handle all HR tasks, quality assurance, and ongoing management. You simply delegate tasks and track results.

We specialize in serving real estate professionals including investors, wholesalers, house flippers, real estate agents, and property managers. Our VAs are trained specifically for real estate workflows including cold calling, MLS management, lead generation, contract coordination, and administrative tasks common in the industry.

Our virtual assistants start at just $9/hour—significantly less than the $25-50/hour you'd pay for a US-based employee. Unlike agencies that charge 2-3x markup, our pricing is transparent and straightforward. View our pricing plans to find the best fit for your needs.

No! We believe in complete transparency. There are no setup fees, no recruitment costs, no equipment charges, and no hidden markups. You pay the hourly rate shown on our pricing page plus any additional hours you request. That's it.

No long-term contracts required. We offer month-to-month flexibility so you can scale up, scale down, or pause your service at any time. We earn your business every month through quality work, not contractual obligations.

Billing is simple and transparent. You choose your monthly plan based on hours, and you're billed at the start of each month. Additional hours beyond your plan are billed at the same rate. You'll receive detailed reports showing exactly how hours were spent.

Getting started is easy! Book a free strategy call where we'll discuss your business needs, identify tasks to delegate, and match you with the right VA. Most clients are fully onboarded and productive within 48-72 hours.

Most clients have their VA fully operational within 48-72 hours. The matching process is quick, and our training program gets your VA up to speed fast. Learn more about our onboarding process.

We offer free VA replacements if you're not completely satisfied. We'll work with you to understand any issues and match you with a new VA that better fits your needs—all at no additional cost. Your satisfaction is our priority.

Our VAs can handle a wide range of real estate tasks including cold calling and lead generation, inbound lead response, wholesale deal coordination, MLS management, skip tracing, CRM data entry, appointment scheduling, follow-up campaigns, contract preparation, and general administrative work. View all services.

Our VAs are trained on all major real estate software including CRM systems (Podio, HubSpot, Follow Up Boss), dialing platforms (PhoneBurner, Kixie, CallRail), skip tracing tools, county clerk databases, MLS access, and standard tools like Google Workspace, Slack, and Zoom.

You can hire as many VAs as you need! Most clients start with 1-2 VAs and scale up as they see results. We offer volume discounts for clients with 3 or more VAs. Larger teams get dedicated account management for seamless coordination.

Absolutely! Cold calling and outbound lead generation are among our most popular services. Our VAs are trained on scripts, objection handling, and proper phone etiquette. Every call is monitored and reviewed to ensure quality.